![]() Zoom detected Issues are indicated in red or orange. You can also check your device's diagnostics through Zoom's desktop client. If you are unable to update, be sure to check that your device is compatible with running Zoom: Zoom system requirements: Windows, macOS, Linux. Please update your device to the latest operating system and browsers to ensure best performance for TechConnect Zoom features. Go to Zoom's complete Knowledgebase article on Wi-Fi connectivity titled,. ![]() Contact your internet service provider.Connect directly via Wired (if your internet router has wired ports).Move your computer or mobile device closer to the Wi-Fi router or access point.Turn off smart devices that are using the internet.Stop all incoming video from other participants.Turn off your video in the live meeting to preserve bandwidth.To check your internet bandwidth/speed, you can use an online speed test or contact your internet service provider. If you are experiencing any of the below, read on for possible solutions. The source of connection quality issues is often due to your device/internet speed and bandwidth.
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